ANR Technical Support
24/7 remote tech support from ANR Tech Professionals
How ANR Tech Support Can Help You
- Tech Management Services
- Whole-home tech support
- Help with device setup
- Help with device troubleshooting
- On-demand remote tech support
- Ensure you stay connected and proactive
- Support for remote workforce
- First call resolution
Flexible Options to Fit Your Schedule
Phone
Talk to an expert right away or schedule a callback time.
Chat
Connect with a real person, not a website robot.
Virtual House Call
Get remote support directly to your computer.
Online
Try a free Guided Path® for step-by-step DIY instructions.
Our Plans & Pricing
For your home. Have an ANR Pro solve your issue – just purchase a One-Time Fix or a subscription plan.
one time - $24.99
ANR Tech support for a single issue with any device. Price is per 15 minutes
monthly - $149.99
24/7, unlimited Tech Pro support for all devices in the connected home.
Frequently Asked Questions
How do I actually get technical support?
To get support from one of our Techs just purchase a one-time fix or subscription. After your purchase, you can connect to an ANR Tech via phone or online chat and if needed the Tech can also perform a virtual house call. You can also schedule a callback to have a Tech fix your issue at a more convenient time.
How do virtual house calls work?
Remote sessions require your permission to perform to start, you remain in complete control of the remote connection at all times, and you can see everything the technician does.
Why isn’t this covered by my ISP?
Your internet service provider (ISP) can typically assist you if the issue is with internet connectivity to the home. ANR Tech Support does not provide internet access, but we can help support all the connected devices in your home. We can help you with device connectivity, setup, and troubleshooting, or simply learning new features and functionality. With ANR Tech Support, you’ll receive premium support that allows you to sit back and watch while our experts do the work. You won’t have to spend time searching for answers online or bringing your device to a local technician.
What operating systems do you cover?
We cover the latest OS versions of Mac, Windows, Android, and iOS and older versions still supported by the manufacturer. At this time, we do not support Linux.
What types of problems do you fix?
We can diagnose and resolve almost any tech problem via remote technical support. Some of the types of issues we have recently solved are: connecting devices to a home network, tuning up a slow computer, removing viruses or malware, setting up a new printer or device to the internet, recovering lost or deleted files, updating or installing new OS system or software, migrating data, help with password recovery, and more.
What if my problem isn't fixed?
It’s simple. If we don’t fix it, you don’t pay. We offer a 30-Day Money-Back Guarantee.
Do I need a subscription to get support?
We offer 1-time help and monthly subscription plans that provide unlimited technical support from a Tech Pro for all of your connected devices. In addition, we offer a one-time fix option that covers any single technical issue with your devices.
What devices do you cover?
We cover nearly all internet-connected devices, including, but not limited to: personal computers (PCs, Macs), smartphones (Android & iOS), Smart TVs, printers, routers, sound systems, gaming systems, home theaters, automation systems, digital assistants, drones, etc.
How many devices does a plan cover?
Our monthly and annual subscription plans cover all internet-connected devices that you own at a single physical address, this includes computers and mobile phones to printers, Smart TVs, and even drones.
How do I cancel my account?
You can cancel your subscription by calling us or logging in to your account.
Contact Us
24/7 US Based Technicians
To reach a technician, purchase one of the support options above or log into your account to access the Support portal.